Brexit Impacts to Sales and Shipping
Quick update for all customers to see how Brexit changes may impact their shipping. For any support after reading this article email firstname.lastname@example.org
The TL:DR for this update is that most things will continue as normal from a customer perspective
PLEASE NOTE - EU SALES ARE NOW RE-ENABLED. CUSTOMERS WILL NOT BE CHARGED VAT AT CHECKOUT BUT SHOULD EXPECT IMPORT FEES WHEN THEIR ORDERS SHIP.
OUR NEW CUSTOMS AND DUTY SYSTEM WILL BE ENABLED LATER THIS MONTH ALLOWING EU CUSTOMERS TO PAY DUTIES AND TAXES AT THE TIME OF SALE.
UK Customers - No impact, sales and shipping continues as normal
Customers not in the UK or EU (EU = European Union) - No impact, sales and shipping continues as normal
Customers in the EU (EU = European Union) - Please check carefully to determine what the impacts may be depending on your order status:
|When did you Order||When is it Shipping||Impact||Status|
|In 2020||In 2020||No Impact - all orders shipped||N/A|
|In 2020||In 2021||VAT paid at time of sale - customer will not experience VAT at time of delivery (see note 1 for more details)||Live|
|In 2021 (before July)||In 2021||Item will be sold without VAT, but VAT and Duty will be calculated and charged at checkout - no VAT or Duty at time of delivery (see note 2 for more details)||Coming Soon - Early Jan 2021|
|In 2021 (from July)||Anytime||VAT will be charged as part of the item cost during checkout and shipped as such (the same as ordering in 2020 or prior) (see note 3 for more details)||July 2021|
Customers who ordered in 2020 and have the item shipped in 2021 will not incur VAT or Duty at the time of shipping. This will be billed back to Prototypist if applicable, and delivery will take place as normal. This will be achieved by shipping all items as 'Duty and Taxes Paid' with DHL, rather than the standard 'Delivery at Place'. Shipping items in this manner puts the exporting company as the responsible party for any fees raised during import to EU countries.
In early 2021 a system will be implemented for EU customers to keep things as seamless as possible. You will see prices excluding VAT, and add them to your cart as such. However, an app installed on the site will calculate the duties and VAT you would have to pay and add them to your cart at checkout. This means you are paying the same as you would have done in 2020, but with an extra step. Packages will then be shipped as 'Duties and Taxes Paid' as per Note 1.
From the 1st July any non-EU company will have to register within the EU and charge VAT at the time of sale to sell direct to EU consumers. As such no import fees will be applied to sales after this date, and VAT will be charged as it was historically when the UK was part of the EU. (note this comes into force in the UK from 1st Jan 2021 - any non-UK company wanting to sell to UK consumers will have to register for VAT in the UK and charge it at the time of sale)